Ford Recall Includes Fiesta ST

FiestaST

Ford South Africa has expanded its safety recall to now include the Fiesta ST.

Following the voluntary recall of the 1.6 EcoBoost Kuga earlier this year, Ford has announced that the safety recall will now also include the 1.6 turbopetrol Fiesta ST. Approximately 1 078 Fiesta ST models produced between September 2012 and December 2014 are included in the safety recall.

“The safety of our customers is our top priority, and the expansion of the safety recall is being rolled out as a precautionary measure on the Fiesta ST,” said Jeff Nemeth, President and CEO, Ford Motor Company of Southern Africa.

The Fix

Ford Fiesta ST models will undergo hardware and software upgrades and the action will include the fitment of a coolant level sensor with supporting hardware and software changes. Customers will not be charged for the upgrades.

Parts will only be available in the fourth quarter of 2017 and customers will be notified when they should schedule a booking for the necessary repair work.  

Customers can still drive their vehicles and Ford advises that you should take your car to a Ford dealer if a coolant leak is evident and if you frequently have to add coolant or if your engine is overheating. Ford advises that you check your coolant regularly and refer to your owner’s manual for instruction.

Any queries can be directed to your Ford Dealer or Ford Customer Service on 0860 011 022 or e-mail CRC3@ford.com.

What to do if your engine is overheating?

If you see any indication that your engine may be overheating or see warnings on the instrument cluster, it’s advised that you pull your vehicle off the road immediately when it’s safe to do so. Switch the engine off and make sure all occupants are safely out of the vehicle. For safety reasons, do not open the bonnet!

Emergency services can be contacted if it’s required and you can also contact Ford’s Roadside Assistance on 0861 150 250. This service is available 24/7 and is supported through the AA.

Customers are also advised to conduct regular inspection and maintenance of the cooling system and must ensure the correct 50/50 water-coolant ratio between services.

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